AC Repair Service in Lawrence, IN

When your air conditioning system breaks down, our technicians follow a detailed repair process designed to efficiently restore your comfort. Here’s the step-by-step process we use for every AC repair call:

Initial Assessment (30-45 minutes)

Our technician first conducts a thorough examination of your air conditioning system. This includes:

• Measuring airflow at vents
• Testing temperature differentials
• Checking electrical connections and components
• Examining the refrigerant pressure levels
• Inspecting the condensate drain system
• Evaluating the condition of filters and coils

Diagnosis & Discussion (10-15 minutes)

After identifying the specific issue, your technician will:

• Explain exactly what’s wrong in plain language
• Show you the affected components when possible
• Present repair options and recommendations
• Provide clear pricing for the necessary repairs
• Answer any questions you have about the process

Repair Execution (60-90 minutes on average)

Once you approve the repair plan, your technician will:

• Retrieve the necessary parts from their service vehicle
• Safely shut down the system if required
• Complete the repair using professional-grade tools and techniques
• Test replaced components to ensure proper operation
• Clean the work area thoroughly

System Testing & Verification (15-20 minutes)

Before considering the job complete, we:

• Run the system through a complete cooling cycle
• Recheck temperature differentials at supply and return vents
• Verify proper refrigerant pressures if applicable
• Ensure proper condensate drainage
• Check the electrical draw on components
• Listen for any unusual noises

Final Review & Documentation (10 minutes)

Your technician will:

• Review all work completed with you
• Provide maintenance recommendations to prevent future issues
• Document all repairs in our system for warranty purposes
• Leave you with detailed information about what was done
• Answer any final questions about system operation

This systematic approach ensures we identify and resolve the root cause of your air conditioning problem, not just temporarily mask the symptoms. The entire process typically takes 2-3 hours from arrival to completion for most standard repairs.

When your air conditioner fails in the Lawrence heat, you need a service provider you can trust. Here’s why Bassett Services stands out as the top choice for AC repair in Lawrence, IN:

Local Expertise – 40+ Years Serving Lawrence

For over four decades, we’ve been providing exceptional service to Lawrence, Geist, Oaklandon, and surrounding communities. This extensive experience means we understand the specific challenges local homeowners face with their cooling systems.

Certified & Trained Technicians

Our air conditioning repair specialists are more than just experienced—they’re properly certified and continually trained on the latest HVAC technology. Each technician is:

• Licensed and insured
• NATE-certified
• Regularly trained on new equipment and repair techniques
• Background-checked for your safety

Upfront Pricing

Nobody likes surprises on their bill. At Bassett Services, we provide clear, upfront pricing before any work begins. Our no-tricks approach means:

• Detailed written estimates
• Explanation of all repair options
• No hidden fees or last-minute charges

Fast & Reliable Service

When your air conditioning fails, every minute in the heat counts. That’s why we offer:

• Same-day service in most cases
• 24/7 emergency repair options
• Efficient scheduling and prompt arrivals

Fully Stocked Service Vehicles

Our technicians arrive prepared to solve your problem. We complete 93% of repairs on the first visit, thanks to our fully equipped service trucks stocked with common replacement parts for all major brands.

BBB A+ Rated & Highly Reviewed

Our reputation speaks for itself. Bassett Services maintains an A+ rating with the Better Business Bureau and has earned hundreds of positive reviews from satisfied customers across Lawrence and Central Indiana.

One of the most common questions we hear from Lawrence homeowners is whether they should repair their existing air conditioner or invest in a new system. Here’s our honest guidance:

When to Repair Your AC:

The unit is under 10 years old. Most air conditioning systems have a lifespan of 10-15 years. If yours is still relatively young, repairs are usually more cost-effective.

The repair cost is less than 50% of the cost of a new system. As a general rule, if repairs cost less than half the price of replacement, fixing your current unit makes financial sense.

Your AC has been reliable in the past with minimal issues. If this is your first major repair and the system has otherwise performed well, a repair is likely the best option.

When to Consider AC Replacement:

The system is 10-15+ years old. Older units become increasingly inefficient and prone to breakdowns. A new energy-efficient system can save money in the long run.

Repair costs are stacking up and becoming frequent. If you’re calling for repairs multiple times per cooling season, those costs add up quickly.

Your energy bills are higher than normal due to inefficiency. Older AC units use significantly more electricity to produce the same cooling.

Your AC still struggles to keep your home comfortable after repairs. If your system can’t maintain consistent temperatures or humidity levels despite repairs, it may be undersized or too worn.

At Bassett Services, we’ll help you weigh these factors with a free estimate for both repair and replacement options. We’ll guide you toward the most cost-effective solution without pushing unnecessary equipment purchases.

Did you know that regular maintenance can prevent up to 80% of air conditioning repairs? Preventative care is the key to keeping your cooling system running reliably year after year.

Benefits of Routine AC Maintenance:

Longer system lifespan – Regular care can add years to your air conditioner’s operational life.

Lower energy bills – A well-maintained air conditioning system runs more efficiently, using less energy to cool your home.

Fewer breakdowns & emergency repairs – Most major AC failures don’t happen suddenly—they develop over time. Regular maintenance catches small issues before they turn into costly repairs.

Better indoor air quality – Clean coils, fresh filters, and properly functioning components mean cleaner air circulating through your home, which is especially important for family members with allergies.

Our Comprehensive Maintenance Services Include:

• Cleaning or replacing air filters
• Checking refrigerant levels and testing for leaks
• Inspecting and cleaning evaporator and condenser coils
• Testing electrical connections and components
• Lubricating moving parts
• Checking thermostat calibration
• Inspecting ductwork for leaks or blockages

Join the Bassett Watchdog Home Coverage Club

For the ultimate protection and savings, ask about our Bassett Watchdog Home Coverage Club. For just $20 per month, members receive:

• Priority service appointments
• 1-year warranty on HVAC repairs
• Never a dispatch fee
• Exclusive member discounts (20% off repairs, up to $250 maximum)
• Annual HVAC, plumbing, and electrical inspections

This affordable maintenance plan helps Lawrence homeowners save money while keeping their heating and cooling systems in peak condition year-round.

Air conditioning emergencies don’t respect business hours. When your system fails during a heat wave or on a holiday weekend, you need help fast. That’s why Bassett Services offers 24/7 emergency AC repair for Lawrence residents.

When Is It an AC Emergency?

While a slightly underperforming system might be an inconvenience, certain situations require immediate attention:

• Complete system failure during extreme heat
• Electrical issues like burning smells or smoking components
• Water leaking near electrical components
• Unusual loud noises indicating mechanical failure
• Refrigerant leaks (which can pose health risks)
• Any situation where vulnerable household members are at risk from heat exposure

Our Emergency Response Promise

When you face an air conditioning crisis, we deliver:

• 24/7 availability – Our emergency team is available around the clock, including weekends and holidays.
• Rapid response times – We prioritize emergency calls to minimize your wait time during critical situations.
• Technicians on standby – We maintain a team of on-call experts specifically for emergency HVAC service needs.
• Fully equipped service vehicles – Even for emergency calls, our trucks come fully stocked to complete most repairs on the spot.

Don’t risk your family’s comfort and safety during an AC emergency. At the first sign of a serious problem, call Bassett Services for fast, reliable HVAC repair.