Have a Geothermal system through another dealer/brand that has not ran correctly since installation. Several issues related to incorrect installation that dealer did and has been covering by rigging around. Dealer has not been entirely honest with us. Bassett was able to confirm my subspicions and logically explain what has been happening. Should had gone to Bassett to begin with. Good honest people!

The Technician was very professional about communication, timeliness, thoroughness, informative about needs, and answered all questions.

I had a regular maintenance check that happens twice a year with a free filter each time. Patrick was very professional, as well as a very kind person.

Josh worked really hard to identify and fix issue with baseboard electrical issue. I will definitely use them again.

Dalton Rundle was professional and helpful during my heating system maintenance. He explained many air purification options to me and helped me set up our thermostat on the app. Thank you for your help! It was much appreciated.