Bassett Services is proud to serve New Albany and surrounding communities in Indiana and Ohio with trusted HVAC, plumbing, and electrical solutions.
Whether you’re facing an AC problem during peak humidity, a furnace issue on a freezing night, a sudden leak, or an electrical concern that needs expert attention, our licensed professionals are ready to help. With 40+ years of experience, we focus on clear communication, upfront pricing, and workmanship built to last.
New Albany homeowners see everything from muggy summer heat waves to bitter winter nights. With many newer, energy-efficient homes where maintenance protects performance and warranty coverage, the best results come from the right system sizing, routine maintenance, and quick repairs when something feels off.
Call Bassett Services in New Albany today for fast, reliable service.
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What do homeowners in New Albany need to know about HVAC, plumbing, and electrical problems?
Ohio weather can be unpredictable – humid summers, cold winters, and sudden storms can stress the systems that keep your home running. In New Albany, those seasonal swings often show up as higher energy bills, uncomfortable rooms, slow drains, or breakers that trip at the worst time.
Here are a few early warning signs that it’s time to schedule professional help:
· HVAC: uneven temperatures, weak airflow, new noises, short cycling, or a spike in utility costs
· Plumbing: repeated clogs, slow drains, fluctuating water temperature, or signs of a hidden leak (stains or musty odors)
· Electrical: flickering lights, warm outlets or switch plates, frequent breaker trips, or buzzing sounds
If you’re not sure what’s causing the issue, that’s normal. A proper diagnosis is the fastest way to avoid repeat repairs and protect your home.
A common call we get in New Albany starts with a simple complaint: “The house won’t stay comfortable.” For example, a homeowner near the SR-161 and I-270 area where fast-growing neighborhoods rely on properly sized HVAC and modern electrical capacity might notice the furnace cycling on and off or the AC running nonstop. After a quick set of system checks, we can usually pinpoint whether the problem is airflow, a control issue, a failing component, or something maintenance-related – and then recommend the most cost-effective next step.
Heating and cooling services in New Albany
From summer heat waves to winter wind chills, your HVAC system should keep your home comfortable without constant adjustments. Bassett Services provides complete heating and cooling support, including repair, replacement, and seasonal maintenance.
Our HVAC services include:
· Air conditioning repair, installation, and maintenance
· Furnace repair, installation, and maintenance
· Heat pumps and ductless mini-split systems
· Seasonal tune-ups and maintenance plans
· Indoor air quality options (filtration, humidity control, and airflow improvements)
How do you know when you need air conditioning or furnace repair in New Albany?
Homeowners often call when they notice:
· Your AC runs but doesn’t cool well, or it struggles during the hottest part of the day
· Your furnace turns on and off frequently or blows cooler air than it should
· You hear banging, rattling, or high-pitched squealing
· You smell burning, musty odors, or exhaust-like odors near your system
· Some rooms feel noticeably warmer or colder than others
What happens during an HVAC service visit with Bassett Services?
We keep the process simple and homeowner-friendly:
1. Listen first – we’ll ask what you’ve noticed and when the problem started.
2. Inspect and test – we check the most likely failure points and verify system performance.
3. Explain options clearly – you get straightforward recommendations and upfront pricing before work begins.
4. Complete the repair or plan the replacement – we work efficiently, protect your home, and clean up before we leave.
If replacement is the better long-term choice, we can walk through efficiency options, sizing, and available financing so you can make a confident decision.
Need heating or cooling help now? Contact Bassett Services in New Albany today.
Plumbing services in New Albany
Plumbing problems rarely get better on their own. A small leak can turn into water damage, and a slow drain can become a full blockage at the worst time. Bassett Services helps New Albany homeowners protect their homes with fast repairs and long-term solutions.
In Central Ohio, mineral buildup and everyday wear can shorten the life of water heaters, fixtures, and valves. Routine inspections and fast repairs help prevent small leaks from turning into major water damage.
Common plumbing services we provide include:
· Water heater repair and replacement (tank and tankless)
· Drain cleaning and hydro jetting for stubborn clogs
· Sewer line repair options and camera inspections
· Leak detection and pipe repair or replacement
· Fixture installation (faucets, toilets, disposals, and more)
Repair vs. replacement: what should you do about a failing water heater?
A quick comparison can help you decide:
· Repair may make sense when the unit is relatively new and the issue is isolated (like a thermostat or valve).
· Replacement is often smarter when the tank is older, repairs are becoming frequent, or you’re seeing rusty water or leaking around the base.
· Tankless upgrades can be a good fit for homeowners who want longer equipment life and on-demand hot water.
In winter, frozen or burst pipes can cause serious damage in hours. If you notice reduced flow, unusual water pressure changes, or water spots on ceilings or walls, it’s worth calling before it escalates.
Don’t wait for a plumbing emergency – call Bassett Services in New Albany today.
Electrical services in New Albany
Safe, reliable electrical work protects your family and your home. If you’re adding appliances, renovating, or dealing with recurring electrical issues, it’s important to work with trained professionals who follow code and prioritize safety.
Growing households often add more electrical demand over time – smart devices, finished basements, and bigger HVAC equipment all need reliable capacity. A proactive inspection can catch issues before they become hazards.
Our electrical services include:
· Panel upgrades and breaker repair
· Lighting and ceiling fan installation
· Outlet and switch troubleshooting and replacement
· Whole-home generators and backup power solutions
· Surge protection and wiring repairs
How do you know when you need an electrical panel upgrade?
· Breakers trip frequently or you run out of available breaker space
· Lights dim when major appliances start
· You notice burning smells, warmth, or discoloration near the panel
· Your home still has outdated electrical components that limit safety and capacity
If you’re planning new HVAC equipment, a tankless water heater, or an EV charger in the future, upgrading electrical capacity now can prevent delays later.
A simple seasonal checklist for New Albany homeowners
A little preventive care can reduce breakdowns and help your systems run more efficiently. Use this quick checklist as seasons change:
· Before summer: replace HVAC filters, clear debris around the outdoor unit, and schedule an AC tune-up
· Before winter: test heat operation early, check carbon monoxide detectors, and schedule furnace maintenance
· Year-round plumbing: watch for slow drains, test your sump pump, and insulate vulnerable pipes before freezing temps
· Year-round electrical: avoid overloaded power strips, test GFCI outlets monthly, and address flickering lights promptly
What should you expect when you schedule service with Bassett Services?
Home service is stressful enough – you shouldn’t have to guess what’s happening or what it will cost. Bassett Services focuses on clear communication from the first call to the final walkthrough.
· Same-day service availability for many repairs
· Upfront pricing before work begins
· Well-equipped trucks to help resolve issues in a single visit whenever possible
· Respect for your home – shoe covers, protected work areas, and a clean job site when we’re done
· Options for maintenance plans and financing for bigger projects
Why New Albany homeowners choose Bassett Services
Choosing a contractor is about more than fixing today’s problem. You want a team that will be there next season – and the season after that.
· Family-owned home service experience spanning 40+ years
· Licensed, trained, and customer-focused technicians
· Upfront pricing and a 100% satisfaction guarantee
· BBB Accredited and A+ rated service standards
· Financing options for qualified homeowners
· Maintenance plan options like the Bassett Watchdog Home Coverage Club for priority scheduling and annual inspections
Proudly serving New Albany and nearby communities
If you’re in or near New Albany, our team is ready to help. We also serve many nearby neighborhoods and communities, including:
· Gahanna
· Westerville
· Johnstown
· Pataskala
· Northeast Columbus
Not sure if you’re in our service area? Contact Bassett Services and we’ll help you confirm coverage and schedule the right appointment.
Frequently asked questions about home services in New Albany
Do you offer same-day service?
Yes. Bassett Services offers same-day service for many HVAC, plumbing, and electrical needs, based on scheduling and availability.
Do you provide emergency service?
We offer 24/7 emergency service options for urgent issues that can’t wait, such as no-heat situations, major leaks, or electrical hazards.
Can you help me decide between repair and replacement?
Absolutely. Our technicians consider equipment age, efficiency, repair history, and your comfort goals so you can make an informed decision.
Do you offer financing?
Yes. Financing options are available for qualified homeowners to help spread out the cost of larger repairs or system replacements.
Do you serve areas beyond this location?
Yes. Bassett Services serves communities across Ohio and Indiana, with strong coverage throughout Central Ohio, Greater Cincinnati, and the Dayton Metro area.
For more than 40 years, families across Indiana and Ohio have trusted Bassett Services for dependable home comfort. Schedule your appointment today and experience expert care from a team that treats your home like their own.
Schedule trusted home service with Bassett Services in New Albany today.

Want to save money and prevent future problems?
Bassett Watchdog Home Coverage Club
$20 Per Month Will Get You:
- Priority Service
- 1 Year Warranty HVAC/3 Year Warranty Plumbing & Electrical
- Never a Dispatch Fee
- Exclusive Access
- 100% Satisfaction Guaranteed
- Never Pay Twice for the Same Repair
- Never Pay Full Price Savings (20% – $250 MAX)
- Annual Plumbing Inspection
- Annual Electrical Inspection

Serving New Albany, IN with Reliable Home Services
Whether you need heating, cooling, plumbing, or electrical services, Bassett Services is here to keep your home running smoothly. Our team is committed to providing reliable, professional service that ensures your home remains safe, comfortable, and energy-efficient year-round.
Call Bassett Services today at (317) 360-0054 or schedule your service online!

Why Choose
Bassett Service
Today’s heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

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